RETURN & EXCHANGE
WOODTELL strongly advises any buyer who wants to return his/her order to choose a trackable shipment method. Return shipments take place at the risk of the buyer. Items must be sent back to our address within 7 days of your original order delivery date.
What’s covered under the return & exchange policy?
- Received a broken or defective item
We bear the costs of returning order and arrange a new shipment.
- I don’t like the color / design, can I change it ?
Yes. Your satisfaction is our number one priority. But the buyer bears all the costs of returning/exchanging.