WOODTELL strongly advises any buyer who wants to return his/her order to choose a trackable shipment method. Return shipments take place at the risk of the buyer. Items must be sent back to our address within 7 days of your original order delivery date.

What’s covered under the return & exchange policy?

  • Received a broken or defective item

We bear the costs of returning order and arrange a new shipment.

  • I don’t like the color / design, can I change it ?

Yes. Your satisfaction is our number one priority. But the buyer bears all the costs of returning/exchanging.

         I want to return / exchange